Organizations often approach our rapidly changing technology and customer environment by creating a singular strategy and vision.
Organizations often approach our rapidly changing technology and customer environment by creating a singular strategy and vision. On the other hand, designers thrive on curiosity, creation, and change. How do we inspire diverse organizations to adopt the values of learning? This hands-on workshop applies the mindsets and methods of design to creating learning experiences for your team, organization, and company culture.
We will start with the philosophy of learning and discuss examples of success and failure of learning in organizational change movements – TQM, Agile, Design Thinking, and Lean. We’ll then move into behavior change models to understand your organization and audience. Finally, we will use ideation and prototyping skills to design activities, assets, and ambiance for and end-to-end learning experience. We’ll also provide tips on where to start, how to communicate your story, and ultimately how to scale.
You will take away:
frameworks to understand and define learning in an organization
a practical toolkit on creating learning experiences, small and large
a tailored approach that fits your organization's learning journey
Modern organizations have adopted methodologies like lean start-up, agile, and design thinking to enable innovation, speed time to market, and ensure product viability.
Modern organizations have adopted methodologies like lean start-up, agile, and design thinking to enable innovation, speed time to market, and ensure product viability. These approaches often come into conflict with one another and undercut the experience design process, leading to less than delightful products that fail to reach their business potential.
Getting these methodologies to play well with one another is a challenge and an opportunity. How can you use each project to learn and evolve your approach to integrating with these new methodologies? How can you play a lead role in your organization to define a product development process that aligns user-centered design, agile, and lean?
In this hands-on workshop, we will discuss how these innovation methodologies commonly impact the product development process and issues it can cause for UX, identify opportunities and techniques for integrating experience design into these product development processes, and explore frameworks to help the whole team make better design decisions at scale and build better products together.
UX careers are constantly evolving and the challenge of hiring and retaining talent has never been higher.
UX careers are constantly evolving and the challenge of hiring and retaining talent has never been higher. This workshop leverages the design process to engage employees in designing their dream career and empowers managers with the right tools to support their employees as they grow.
UX positions are increasing in number and variety. What used to be a marginal practice is now core to product development. Increasingly, companies are become design-led. For many years discussions about formalizing our profession have spawned lively debates. While this framework, and workshop, is not the ultimate expression of the entirety of our career variations it is a huge step forward in establishing a common dialog about the specific aspects of UX careers and what makes them unique.
As UX professionals we spend a lot of time talking about a variety of design languages but relatively little time talking about or defining a language for planning and nurturing our careers.
As UX practitioners we need to take control of our careers and as managers we need to lay the groundwork for upcoming generations.
This workshop will leverage, and provide, a few key assets and concepts:
1. A career planning workbook.
2. A career and coaching framework for assessing individuals and teams.
3. Techniques for assessing both an employee’s skill set, morale, and aspirations.
Managers will leave the workshop with a formal structural understanding of the various dimensions (and sub-dimensions) that constitute a career in UX and how to apply this structure to their workplace. The primary goal is to facilitate conversations between managers and employees and empower the latter.
Individual contributors should leave the workshop with the same formal understanding of the dimensions related to their careers but with a focus on helping employees both plan their careers and initiate effective conversations with their managers.
Managing and leading the delivery of great experiences requires both rigor and flexibility in the face of constant change.
Managing and leading the delivery of great experiences requires both rigor and flexibility in the face of constant change. It also requires making the right investments - in people, processes, and tools.
In this session, we’ll experiment with activities co-developed by Adaptive Path and its clients ranging from Fortune 100 companies to small startups, and based on the collective experiences of all the design leaders in the room. We'll then examine the key elements that contribute to successful customer experiences: leadership, team building, decision-making, measurement, and value.
We'll participate in hands-on activities designed to build skills and leave with a framework that participants can immediately put into practice.
Like most people in our field, you want to design and develop inspired products and services, work with smart people, and have a great time doing it.
Like most people in our field, you want to design and develop inspired products and services, work with smart people, and have a great time doing it. Unfortunately, you probably spend more time in endless meetings, putting out fires, and picking up the pieces of communications gone wrong.
In our workplaces, we have a crisis of teamwork. We have to work together — there's too much knowledge and expertise required for one person to do alone — yet we have little training and even fewer tools to do it.
What if you walked into work every day excited to be there? What if your team spent most of its time amplifying each other's brilliance? It's possible! Sarah and Radically Human have seen this happen with their clients over and over.
The Well-Designed Team is a mindset and an evolving system, designed by Sarah B. Nelson, to take the mystery out of group dynamics and make work WORK. Using a combination of participatory design and relationship systems intelligence, The Well-Designed Team works with common patterns and traps teams find themselves in and provides creative, soul-satisfying ways to get out of them.
In this half-day workshop, Sarah will teach you how to bring creative energy back into your team — and sustain that over a long period of time. In addition to processes, we'll explore the little-discussed (in tech) world of emotions, social dynamics, and physicality, so you can tap into what people are truly passionate about.
The techniques you learn here will complement your UX processes and can be easily included in kick-offs, retrospectives, collaborative workshops, war-rooms, and stand-ups.
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